Tools
Fundamental techniques that help the organization identify process improvement, opportunities, solve problems and assist with decision making process.
Tools are defined methods meant to identify processes for improvement, problem solving (collect performance data, analyze the data) and decision making (develop improvement alternatives). This is followed by implementation, monitoring process performance and variation data to guide further improvements and documentation of achievements.
Various tools could be used appropriate for for a given situation :
1. Decision Making
2. Problem Solving
3. Process Improvment & Waste Elimination