It is a robust problem-solving method which helps identify not only the problem’s causal factors, but also uncovers the root causes underlying the causal factors. It's based on the basic principle that effective management requires more than "fire fighting" the problems, but looking for ways to prevent them. 

 

While root cause analysis is one of the core building blocks in an organization’s continuous improvement efforts, it also needs to be made a part of the larger problem-solving effort for enabling ongoing improvement.

 

They key to success is about those working on problems to ask “why?” until they get to the root cause of the problem. 

 

RCA can be used to solve problems and provide preventive actions in some of these areas: 

We help ask the right questions and not stop until you get to the actual root cause of the problem. Also, help the team design the solution and enable implementation.